Privacy policy

Effective Date: June 22, 2026

At Kamalalayam ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit and use our website ("Site").

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

Full Name
Billing Address
Shipping Address
Email Address
Phone Number
Payment Information
Account Details

This information may be collected when you:

Create an account
Place an order
Subscribe to our newsletter
Contact customer support
Participate in promotions or surveys

Usage Information

We automatically collect information about how you interact with our website, including:

Pages visited
Products viewed
Search queries
Time spent on pages
Referring websites

Device Information

We may collect information about the device used to access our website, including:

IP Address
Browser Type
Operating System
Device Type
Device Identifiers
Network Information

How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill your orders
To provide customer support and resolve issues
To communicate order updates and service-related information
To personalize your shopping experience
To improve our website, products, and services
To send promotional offers, newsletters, and marketing communications (with your consent where required)
To detect and prevent fraud, abuse, and unauthorized activities
To comply with legal and regulatory obligations

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

Payment gateways
Shipping and logistics partners
Website hosting providers
Marketing and communication platforms
Analytics service providers

These partners are authorized to use your information only as necessary to provide services on our behalf and are required to maintain appropriate security standards.

We may also disclose your information:

To comply with legal requirements
To respond to lawful requests from government authorities
To protect our rights, property, customers, or business
In connection with a merger, acquisition, or sale of business assets

Cookies & Tracking Technologies

Kamalalayam uses cookies and similar technologies to enhance your browsing experience.

These technologies help us:

Remember your preferences
Improve website performance
Analyze visitor behavior
Personalize content and advertisements
Maintain website security

Cookies may include anonymous identifiers stored on your device.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

Your Rights & Choices

You may:

Access or update your account information
Request correction of inaccurate information
Opt out of marketing communications at any time
Disable cookies through browser settings
Request deletion of your personal information where legally permissible

To unsubscribe from promotional emails, simply click the "Unsubscribe" link included in our communications.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under the age of 13 years.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate parental consent, we will take steps to remove such information promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

Any updates will be posted on this page along with the revised effective date. Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.